Latinx Center Obtains MDHHS Community Navigator Certification

by | Jun 1, 2023 | Community Info, June 2023

Access to healthcare, nutrition assistance, and other essential resources is a fundamental right that should be available to all individuals, regardless of their background. However, Latinx communities often face challenges in navigating complex systems and accessing the institutional support needed. In a new business partnership, the Latinx Technology and Community Center (LTCC) has acquired certification with the Michigan Department of Health and Human Services (MDHHS) to serve as an organization offering community navigators, providing vital assistance to the Latinx population in accessing healthcare, EBT, cash assistance, and other essential resources. This collaboration aims to empower Latinx individuals and increase access to critical public services.

Applying for healthcare, EBT benefits, cash assistance, and other resources can be overwhelming, particularly for those unfamiliar with the processes or facing language barriers. LTCC recognizes these challenges and strives to simplify the application process by offering personalized guidance and support. LTCC utilizes technology providing dedicated computer stations, bilingual staff, and user-friendly interfaces, to ensure that individuals can access the online platforms with ease. Moreover, the center offers personalized assistance to help applicants complete the required forms accurately, addressing any language or cultural barriers along the way.

LTCC understands the significance of collaboration in maximizing the impact of their community navigator role. They actively engage with MDHHS and various community partners such as the Center for Civil Justice to streamline the application processes, and address potential barriers faced by Latinx individuals. These partnerships facilitate ongoing communication and collaboration, allowing for continuous improvement of the application systems and the development of culturally sensitive resources.

Beyond healthcare, EBT, and cash assistance applications, the LTCC aims to provide holistic support to the Latinx population. Recognizing that individuals often face multiple challenges simultaneously, the center offers guidance and information about other essential resources, such as housing assistance, employment services, educational programs, and mental health support. By taking a comprehensive approach, the center ensures that Latinx individuals receive the support they need to thrive in all aspects of their lives.

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